The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Dr…

What’s the ultimate way to drive growth and profitability? It’s not price. It’s not product. It’s customer loyalty—and the best companies know how to earn it. In this updated and expanded edition of the business classic, Fred Reichheld—creator of the Net Promoter System—teams up with Bain & Company’s Rob Markey to show how customer loyalty can be turned into a powerful engin…

The Virtue Of Prosperity: Finding Values in an Age of Techno-Affluence

“Is prosperity corrupting our values—or creating new opportunities for virtue?” In The Virtue of Prosperity, bestselling author and public intellectual Dinesh D’Souza explores one of the most pressing dilemmas of modern life: how the explosion of wealth and technological advancement affects our moral and cultural values. As the gap widens between the “working-class” and the new t…

Snowing in Bali : the incredible inside account of Bali's hidden drug world

Edisi

cetakan ke 1

ISBN/ISSN

9781782062677

Deskripsi Fisik

401hlm; 22cm

Judul Seri

-

No. Panggil

363.450 959 BON s

The Black Book

Galip adalah seorang pegacara di Istanbul. Istrinya, penggemar novel detektif, Ruya, tiba-tiba menghilang. Mungkinkah Ruya meninggalkan Galip karena mantan suaminya, Celal? Namun rupanya, Celal pun menghilang tanpa jejak. Selama melakukan penelusuran, Galip menganggap bahwa hidup Celal benar-benar membuatnya iri. Tanpa disadari, Galip menikmati kehidupan Celal yang telah ditinggalkan pemiliknya…

7 Habits Of Highly Effective people

In this groundbreaking book, Stephen R. Covey presents a principle-centered approach for solving personal and professional problems. By focusing on character development and integrity, Covey introduces seven powerful habits that can transform the way you live and work. These habits, including being proactive, beginning with the end in mind, and putting first things first, serve as a framewor…

Likeable Social Machine

THE NEW YORK TIMES AND USA TODAY BESTSELLER! The secret to successful word-of-mouth marketing on the social web is easy: BE LIKEABLE. A friend's recommendation is more powerful than any advertisement. In the world of Facebook, Twitter, and beyond, that recommendation can travel farther and faster than ever before. Likeable Social Media helps you harness the power of word-of-mouth marke…

Know - How : The 8 Skills That Separate People Who Perform From Those Who Don't

Know-How: The 8 Skills That Separate People Who Perform from Those Who Don't is a book by Ram Charan that describes eight skills that lead to success. The book redefines leadership by focusing on these practical skills. Sumber: AI

The Introvert Advantage; Berkembang dan Berhasil di dunia Ekstrover

Dalam dunia yang sering kali memuja ekstroversi, para introvert kerap merasa terpinggirkan atau disalahpahami. Melalui The Introvert Advantage, Dr. Marti Olsen Laney menghadirkan sudut pandang baru yang menyatakan bahwa menjadi introvert bukanlah kelemahan, melainkan kekuatan yang unik. Berdasarkan pengalaman klinis, kisah nyata, dan riset ilmiah, buku ini mengupas perbedaan fisiologis dan p…

Rich Dad's: Guide to Investing (Model Investasi Orang Kaya yang Tidak Dilakuk…

Investasi mempunyai arti berbeda bagi setiap orang. Kenyataannya, ada investasi-investasi untuk orang kaya, orang miskin, dan kelas menengah. Rich Dad's Guide to Investing adalah panduan jangka panjang bagi siapa pun yang ingin menjadi seorang investor kaya raya dan berinvestasi dalam investasi-investasi kaum kaya raya. Sebagaimana tampak dari judulnya, buku ini adalah sebuah panduan dan tidak …

Applied Multivariate Techniques

This book is the result of many years of teaching graduate courses on multivariate statistics. The students in these courses were primarily from business, sciences, and behavioral sciences, and were interested in getting a good working knowledge of the multivariate data analytic techniques without getting bogged down with derivations and/or rigorous proofs. That is, consistent with the needs of…