Gaya APA

A, T, H, D, -. (1998). Working Knowledge: How Organizations Manage What They Know (Cetakan Pertama: 1998). Boston: Harvard Business School Press.

Gaya MLA

A, Thomas, H., Davenport, -. "Working Knowledge: How Organizations Manage What They Know". Cetakan Pertama: 1998 Boston: Harvard Business School Press, 1998. Text.